Service Commitment

OUR SERVICES

Company tailored for customers. The products not only have complete quality assurance, but also have good product quality. The company will be committed to continuously improving the production process and quality of products, and continuously developing new products to maintain market competitiveness. Service tenet: fast, decisive, accurate, thoughtful and careful Service objectives: service quality product quality to win customer satisfaction


Service concept

Service concept


Provide consultation, and the company's sales staff and technical staff will introduce the required products, performance and quality to customers in detail, and provide users with difficult problems and technical advice on products 24 hours a day.

Quality Commitment

Quality Commitment


Implement quality management, unremittingly strengthen technological innovation and quality improvement, and continuously improve the quality of products and services.

Price Commitment

Price Commitment


The company's technical personnel can provide customers with graphite products and corresponding solutions according to customer requirements. The price is open and transparent, honest and trustworthy.

Technical Services

Technical Services


The sales department monitors the use of products at any time. Within one week after the goods arrive at the designated place of the customer, the sales staff will call for acceptance and other requirements. Introduce the use method and technical requirements.

Commitment to Service--

Adhere to the market-oriented, science and technology as the driving force, quality and development, since its inception has been adhering to the "customer first" purpose, continue to be rigorous and pragmatic, pioneering and innovative, with good product quality, new and old business partners to provide satisfactory service.